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Remote monitoring
  • Our remote monitoring is 24 hour

  • Telephone help desk support included

  • Daily, weekly or monthly reports

  • Full 24 hour security monitoring

  • Data integrity warning

  • Hard disk monitoring

Commercial IT support» Small ,medium and large companies

Consumer IT support» End users - under five PC'

Computers and Servers are very much like cars, with regular servicing they will run better and for longer.

The idea of remote monitoring is that if we have a head start on any smaller issues this allows us to fix the small things before they become big problems.

Our support packages start from under £2 per day, how much is peace of mind for your hardware and network?

Our monitoring service run check’s on your server and hardware every 15 minutes, 24 hours a day, 365 days a year.
As soon as any errors occur we will know about it and be able to proactively fix the problems. We will also be able to send you reports and alerts either daily, weekly or monthly showing you the status or your equipment. Our monitoring is charged for the different features that you would like monitored and checked.

Standard monitoring package:

  1. Windows service monitoring – Checks any/all services.
  2. Disk space check – alerts you if it rises above your threshold.
  3. TCP port monitoring – monitors any TCP ports at their ISP or on the server.
  4. Ping checks – checks status of network devices, remote offices or remote devices.
  5. SNMP checks inc. RAID array checks – configure any SNMP check: includes pre-configured RAID health-checks.
  6. Daily back-up checks – alerts you to problems on backup jobs.
  7. Critical event checks – reports critical events across all clients on one single easy-to-read report. Also you can filter for not-so-critical events too.
  8. Disk health check – checks smart disk alerts and warns if disks are failing.


£55+VAT per month

please click for printable PDF version


Advanced monitoring package:

  1. Windows service monitoring – Checks any/all services.
  2. Disk space check – alerts you if it rises above your threshold.
  3. TCP port monitoring – monitors any TCP ports at their ISP or on the server.
  4. Ping checks – checks status of network devices, remote offices or remote devices.
  5. SNMP checks inc. RAID array checks – configure any SNMP check: includes pre-configured RAID health-checks.
  6. Daily back-up checks – alerts you to problems on backup jobs.
  7. Critical event checks – reports critical events across all clients on one single easy-to-read report.
  8. Also you can filter for not-so-critical events too.
  9. Disk health check – checks smart disk alerts and warns if disks are failing.
  10. Daily anti-virus check – alerts you if AV pattern files are out-of-date.
  11. Hacker check – alerts you to unauthorized access attempts to clients systems.
  12. File size check – monitors files of any type and alerts you if they exceed or fall below your set thresholds.
  13. WSUS – alerts you when critical updates haven’t been installed.
  14. Server performance monitoring checks –
  15. Processor utilization check, processor queue length check
  16. network interface utilization check and physical disc check.

£70+VAT per month


please click for printable PDF version


Ultimate monitoring package:

  1. Windows service monitoring – Checks any/all services.
  2. Disk space check – alerts you if it rises above your threshold.
  3. TCP port monitoring – monitors any TCP ports at their ISP or on the server.
  4. Ping checks – checks status of network devices, remote offices or remote devices.
  5. SNMP checks inc. RAID array checks – configure any SNMP check: includes pre-configured RAID health-checks.
  6. Daily back-up checks – alerts you to problems on backup jobs.
  7. Critical event checks – reports critical events across all clients on one single easy-to-read report. Also you can filter for not-so-critical events too.
  8. Disk health check – checks smart disk alerts and warns if disks are failing.
  9. Daily anti-virus check – alerts you if AV pattern files are out-of-date.
  10. Hacker check – alerts you to unauthorized access attempts to clients systems.
  11. File size check – monitors files of any type and alerts you if they exceed or fall below your set thresholds.
  12. WSUS – alerts you when critical updates haven’t been installed.
  13. Server performance monitoring checks – Processor utilization check, processor queue length check, network interface utilization check and physical disc check.
  14. Multiple exchange stores check – checks the size of multiple information stores and ensures you never crash into your SBS limits.
  15. Disk growth rate check – alerts you if growth rates exceed you limit in a 24-hour period.
  16. Roll your own event log check – monitors for event occurrences that are – or are not – detected.
  17. File size check – monitors files of any type and alerts you if they exceed or fall below your set threshold.
  18. Website check – ensures client sites are working properly.
  19. Bandwidth check – get alerted to high usage.
  20. Roll your own event log check – monitors for event occurrences that are – or are not – detected.
  21. 5-minute interval option – increases monitoring frequency from every 15 minutes to every 5 minutes.

    £85+VAT per month

    please click for a printable PDF version

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Portsmouth & Southsea : 02392 865 918

Petersfield: 01730 233 350

enquiries@syn-star.co.uk | Our service line is 08712 212 083 | © 2007 Syn-Star uk Ltd