IT Support: Consumer

We specialise in supporting individual users and business' with up to five workstations. Syn-star can support and service all types of desktop and notebook computers. Syn-star can also offer support for printers and photocopiers.

We have fully trained it technicians that can work with you on an hourly basis.
We can deal with all types of Microsoft and linux PC's.
We can offer support with all types of laptop and desktop computers with Windows 2000, windows XP, Windows vista and also window 7

What type of support do you require:

• Hourly - support when you need it
• Blocks - buy a block, guaranteed

We do not charge travel time

We have a simple philosophy with our corporate clients, only you know what you want to, all individual users are different, We Taylor all our IT support to each client.

All call-outs that involve standard desktop, laptop and printer support - £40+VAT per hour

• All call-outs are charged a minimum of one hour and then fifteen minute blocks there after. For example if we enter at 11 and leave at 12.45, we will charge for 1.75 hours. (£70+VAT)
• Because we have IT support centres if we come to your premises and it is obvious your desktop or laptop needs rebuilding / reinstalling we can take it back to our support centres, repair it at a fixed rate, then deliver it back. Saving you on average over £120.
• Because we have over ten fully trained technicians, we will have the skills needed to fix any problem. We can give you better support than smaller IT support companies...... FACT!!

We do not charge travel time if under one hour, we do however charge a mileage supplement if over five miles from our nearest support centre.

Hourly - support when you need it: You can call us anytime to arrange a call-out. We can come and fix any issues as they arise.

Blocks - buy a block, guaranteed: With our monthly support we can offer guaranteed emergency call-out within 24 hours of your request. IF you buy a block of at least five hours we can offer this emergency service. Once you have used your hours you can then add to them. Features: 24 Hour response time Remote support (charged per 15 minutes) Trade account pricing and 14 day credit

We understand exactly how important it is to have you IT working properly. We know that when you IT is not working it costs you time and money.

We support individuals with one PC up to multi-site companies with 300 work stations......... We can support you!

If you would like more information about our IT support packages please email giles@syn-star.co.uk and we can arrange to come and visit your premises and discus your requirements.